Product Specialist at Bilnor Staffing Solutions

• Bilnor Staffing Solutions' client is seeking a dynamic and knowledgeable Product Specialist to lead our Surface  Drill Rigs product line. This role requires an individual with deep technical expertise on Pit Viper, Dm drill rigs, a strong understanding of market trends, and the ability to inspire and  lead a team towards achieving strategic goals. The Roaming Product Specialist will serve as the primary resource for product knowledge, training, and strategy, ensuring the success of  the drill rigs category within the organization.

Key Responsibilities: 
Product Expertise: 

• Develop a thorough understanding of the Surface Drill Rigs product line, including specifications, applications, and competitive positioning.
• Stay updated on industry trends, innovations, and competitor offerings to ensure the product remains competitive and relevant.
• Serve as the go-to expert for technical inquiries from both internal teams and customers.
• Strong ability to setup and troubleshoot autonomous systems 

Team Leadership: 

• Purpose driven in Root Cause Analysis
• Lead and mentor a team of service Technicians, product developers, or marketing staff associated with the drill rigs category.
• Set clear objectives, provide regular feedback, and foster a culture of accountability and professional growth.
• Be able to communicate at any level 

Product Strategy and Development: 

• Collaborate with R&D and engineering teams to identify and develop new products or improvements actioning TSNB`s letters based on market needs.
• Participate in product lifecycle management, from ideation to launch and beyond.
• Work closely with procurement and supply chain teams to ensure timely availability of products. 
• PSD Product Specialist  

Customer Engagement: 

• Partner with the sales team to identify customer needs and provide tailored solutions.
• Deliver product training sessions and demonstrations to customers and distributors.
• Address customer concerns and feedback to ensure high levels of satisfaction. 

Marketing and Sales Support: 

• Collaborate with the marketing team to create compelling product content, such as brochures, videos, and online resources.
• Assist in developing and executing promotional campaigns to boost product visibility and sales.
• Analyse sales data and provide insights to optimize pricing, LCC updating, distribution, and promotional strategies. 

Reporting and Analysis: 

• Monitor and report on the performance of the company Surface and Contractor Drill Rigs product line, including sales, profitability, and market share.
• Use data-driven insights to refine strategies and achieve business objectives.
• Purpose driven in Root cause analysis  

Qualifications: 

• Minimum of 3 years of experience in product management, sales, Trade qualification or a related field, preferably in mining equipment or drill rigs.
• Demonstrated leadership experience, with the ability to motivate and guide a team towards success.
• Strong technical knowledge of Pit Viper 271,275&351 DM30, DM45 &DML.
• Excellent communication, presentation, and interpersonal skills.
• Proficient in autonomous systems, data analysis and reporting tools.
• Ability to work collaboratively across departments and manage multiple priorities. 

Preferred Skills: 

• Experience product lifecycle management (PLM/LCC) systems.
• Knowledge of supply chain dynamics.
• Knowledge of Autonomous systems
• Certification in product management or project management will be advantages.
• Computer literate MS/MS Projects, Exel, Word, Power Point ect.
• Completed SL1/Sl2, RCS advanced & Automation