Product Specialist - Drills - (S4) at Sandvik

• Advanced repairs and inspections of products and equipment of different kind at customer site or own premises.
• Report and document results after above actions.
• Responsible for plan, conduct and maintain tools and equipment for service work.
• Deep knowledge of the tasks, tools and procedures associated with providing technical support to the sales team and customers. Support the customer’s product/equipment/processes by suggesting possible improvements to more advanced technical solutions and products.
• Take into consideration energy efficiency, environmental impact and maintenance costs when giving customer support.
• Provide advanced technical support and advice to the sales team. Ability to produce positive results in sales-client interventions.
• Guide and train colleagues in service methods and tools. Share own knowledge to enable colleagues to expand their knowledge.

Profile Required

• Grade 12 / N3 Technical Qualification / Equivalent Qualification
• Mechanical or electrical trade qualification
• Basic Computer literacy
• English proficiency
• Relevant mechanised mining experience (5 years)Underground/surface mining environment
• Maintenance of earthmoving equipment in mining/construction environment
• Experience or Knowledge with Automation systems and/or SQL or networking advantageous
• Mechanical, electrical or electronic equipment maintenance competence in at least 2 of the following areas:
  • Basic 5 module LHD’s or Trucks with EPEC control systems
  • Basic electronic systems
  • Basic LV electric systems
  • Mechanical equipment
  • Hydraulic systems
  • Video display systems
  • Advanced electrical systems (low current relays, electronic timers, electrical/electronic overloads and protection devices, solenoids, actuators, proximity devices etc.)
• Experience in CANbus systems will be an advantage
• Valid driver’s license
• Full physical & medical certificate to work in mining environment