Product Specialist - Northern Cape 1 at Epiroc

Core responsibilities

• Support Battery specialist with regular maintenance and cleaning of battery packs and
• chargers as per the OEM recommended maintenance tables
• Perform regular audits on battery packs and provide written reports and
• recommendations on repair works to be carried out on batteries and chargers
• Support Battery specialists during breakdowns
• Assist with troubleshooting of batteries and chargers

Main Duties:

• Perform regular maintenance
• Support of Battery specialist
• Adhere to all safety protocols
• Defect identification
• Improve Battery Pack and Charger availability through preventative maintenance actions on site.

Competences, skills and experience

• Ability to read and interpret technical instructions
• Strong communication skills and the ability to convey technical information
• Strong Technical knowledge of electrical distribution systems
• Computer literacy
• This position will require the candidate to work both in a workshop as well as travel to site, to maximize utilization and serve a large customer base. 

Personality

• Be able to work independently without supervision, within scope of task allocated
• Good customer relations
• Good telephone manners and skills
• Interpersonal skills to work with customers and suppliers and to work as part of the sales team
• Be able to manage and prioritise workload