Project Manager eCOA - Operations at Signant Health

As part of our team, your main responsibilities will be:

• Manage and lead the initial project delivery tasks, including, but not limited to the software development lifecycle (SDLC) of Simple to Medium complexity studies.
• Ensure project systems are built and released in accordance with client expectations inclusive of leading the project system change control process.
• Manage projects in accordance with established timelines, budget, quality standards, and/or contractual requirements.
• Handle client escalations independently and work with internal and client teams to resolve these. Escalate as appropriate in a timely manner.
• Responsible for quality of communication with client - cadence, content and audience. Serves as the primary contact for customers on assigned projects.
• Accountable for financial health of the assigned projects. This can include vendor services, licensing, payments, invoicing, and vendor management activities.
• Responsible for identification and documentation of Incident Reports with Quality Management group. (Inclusive of Client Notification and Closure)
• As a manager, you are expected to recognize the importance of and to create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

You’ll need to bring :

• Bachelors’ degree or equivalent and relevant Project Management experience
• Understanding of the software development life cycle and the specification and configuration of software products
• Excellent time management, communication (oral and written), and organizational skills
• Solid MS Office Suite experience – Word, Excel, MS Project, PowerPoint
• Ability and experience of direct project activities and ensuring customer satisfaction while understanding and adhering to the study budget
• Comfortable speaking in front of diversified and/or large audiences
• Initiative and be able to work independently as needed

We’d be thrilled to hear that you also have:

• Background in Pharmaceutical, Medical education and/or CRO
• Experience/understanding of the clinical research environment and GCP principles is preferred
• PMP or equivalent certificate.