Project Manager at Finbond Mutual Bank

Purpose of the role:

Oversees designated projects for the company. The position requires planning and developing strategy, including defining the goals and timeline for the project(s) they supervise. The project manager coordinates, documents, and assigns tasks for the project team and provide the team with direction and support. Managing the budget, timeline, and resources for the project are also required. The project manager acts as an intermediary between the strategic objectives of the organisation and project objectives. The project manager monitors problems, provides solutions, and implements changes as necessary to ensure the project timeline is followed. He or she also regularly reports the progress to the stakeholders.

Duties and responsibilities

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget and ensures customer satisfaction
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
• Delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels
• Track project performance, specifically to analyse the successful completion of short and long-term goals
• Meet budgetary objectives and adjust project constraints based on financial analysis
• Develop comprehensive project plans to be shared with clients as well as other staff members
• Use and continually develop leadership skills
• Attend conferences and training as required to maintain proficiency
• Perform other related duties as assigned
• Develop spreadsheets, diagrams, and process maps to document needs

Qualifications:

• Bachelor’s degree / NQF level 8

Experience:

• Years’ Experience: Up to 3 years

Knowledge and Skills:

Behavioral Competencies:

• Insight: Has and gains insight into situations, problems and processes. Deconstructs problems and systematically investigates the various components. Has a complete picture of the context and overview of the whole problem.
• Influence: Uses appropriate interpersonal skills and techniques to gain acceptance for ideas or solutions. Uses influencing strategies to gain genuine agreements. Seeks to persuade rather than force solutions or impose decisions or regulations.
• Decisive: Having or showing the ability to make decisions quickly and effectively.
• Compassion: Genuinely cares about people. Is available and ready to help. Demonstrates real empathy with the joys and pains of other.

Leadership Competencies:

• Strategic focus: Understands how an organisation must change considering internal and external trends and influences. Keeps the big, long range picture in mind. Builds a shared long-range organisational vision with others. Committed to course of action to achieve long-range goals and influences others to translate vision into action.
• Leadership: Takes control of situations and events. Recognises and rewards others' performance. Motivates, coaches, and develops others.
• Control: The power to influence or direct people's behaviour or the course of events.
• Conflict management: Brings substantial conflicts and disagreements into the open and attempts to manage them collaboratively, building consensus, keeping the best interests of the organisation in mind, not only one’s own interest.
• Coaching and development: Works to improve and reinforce performance of others. Takes responsibility for one’s direct reports’ performance by setting clear goals and expectations, tracking progress against the goals, ensuring constructive feedback, and addressing performance problems and issues promptly. Works with, coaches, and supports direct reports in developing knowledge, skills, and abilities in the interest of performance improvement and employee’s career development.
• Business acumen: Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organisation. Knows the competition. Is aware of strategies and tactics that work in the marketplace.
• Building effective teams: Creates strong morale and spirit in his/her team. Shares wins and successes. Fosters open dialogue.

Technical Competencies:

• Providing expert advice: Providing guidance and expert advice to management or other groups on projects, or process-related topics.
• Informing: Provides information people need to know to make decisions. Provides individuals information so they can make accurate decisions. Is timely with information.
• Communication: Clearly conveys and receives information and ideas through a variety of media to individuals or groups in a manner that engages the listener, helps them understand and retain the message, and invites response and feedback. Keeps others informed as appropriate. Demonstrates good written, oral, and listening skills.
• Business performance management: Considering and evaluating overall business performance to determine where improvements can be made and how the organisation can be more effective in reaching organisational goals and achieving its strategic vision. Includes the ability to manage, operate, monitor, and report on business performance.
• Analytical: Relating to or using analysis or logical reasoning.

Additional Requirements:

• Project Management Professional certification in good standing