Project Manager at hearX Group

Job Purpose:

Responsible for ensuring that various exciting strategic projects within the medical and health tech (SaaS and HaaS) environment are managed and completed. Responsible for ensuring that resources are equipped with required knowledge and information to complete projects in accordance with timelines. Projects may vary from taking hardware projects to market, to internal large feature development projects.

Minimum education (essential):

• Relevant formal certification in Project Management

Minimum education (desirable):

• Registration at relevant project management institute

Minimum applicable experience (years):

• 5 years experience

Required nature of experience:

• Project Management
• Internal and external stakeholder management

Skills and Knowledge (essential):

• SaaS projects
• Process Management
• Project Initiation and Planning
• Project Control
• Risk Management
• Research and Presentation skills
• Salesforce

Essential Competencies:

• Examining Information
• Documenting Facts
• Providing Insights
• Making Decisions
• Managing Tasks
• Producing Output
• Taking Action
• Pursuing Goals

Important Competencies:

• Adopting Practical Approaches
• Exploring Possibilities
• Convincing People
• Articulating Information
• Directing People
• Conveying Self-Confidence
• Showing Composure
• Resolving Conflict
• Embracing Change
• Inviting Feedback
• Meeting Timescales
• Checking Things

Project Management 60%

• Develop strategies (“way-of-work”) for the implementation of projects within hearX, including tool identification, documentation requirements, and considering all aspects including commercialisation, legal and operational.
• Follow best practice project management methodologies in sustaining high quality, clean, auditable and manageable projects.
• Define draft project scope, objectives, milestones, and timelines.
• Conduct market research relating to the project needs and requirements, facilitate workshop(s) to refine the scope and ensure translation of requirements into a detailed project plan, to be signed off by the line manager.
• Identify, track and ensure sufficient mitigation for risks to project implementation and on-time delivery.
• Manage project budgets; tracking against actuals and reporting on such to management.
• Drive change management between stakeholders to ensure successful project delivery.
• Track and report on project progress on agreed-upon cadence.
• Ensure on-time and in-full delivery of project milestones and outcomes in accordance with defined deadlines.

Stakeholder Management & Communication 30%

• Identify stakeholders and ensure buy-in and alignment.
• Coordinate and conduct feedback meetings with stakeholders, keeping meeting notes and communicating next steps and deliverables to all stakeholders. 
• Define communication platforms and cadences and ensure adherence by larger project team (i.e. Creating relevant slack channels and project meetings).
• Keep all stakeholders up to date within the above defined cadence and plan.
• Proactive course correction, communication and stakeholder management in terms of any delays in deliverables, project risks, or critical path alterations.
• Ensure appropriate handover to relevant stakeholders after successful completion of project.
• Manage the expectations from stakeholders in line with business requirements and required timelines, preventing scope creep where necessary and ensuring that project purpose remains clear and achievable.

Record- Keeping 10%

• Compile relevant documentation before, during and after the project completion, and ensure handover to relevant stakeholders.
• Compile relevant records as is necessary for compliance to ISO, CE, FDA (and other) standards and requirements as is applicable.
• Ensure creation and storage of project documentation is in accordance with hearX QMS processes and requirements.
• Take personal ownership for projects and work quality as well as contributing to team development and the hearX ecosystem as a whole.