Property Operations Coordinator at Profile Personnel

Job Description

• A well-established organisation in the commercial property sector is seeking a proactive and commercially aware Property Operations Coordinator to support the day-to-day management of its commercial property portfolio.
• This role will suit an organised, practical and solutions-driven individual who takes ownership, enjoys problem-solving and has a sound understanding of commercial property operations and building maintenance.

KEY RESPONSIBILITIES

• Coordinate maintenance, repairs and contractor activities across the commercial property portfolio.
• Investigate operational and maintenance issues and assist with determining landlord and tenant responsibilities.
• Obtain, compare and critically review quotations, monitor work in progress and ensure matters are followed through to completion.
• Prepare accurate monthly property reports and maintain reliable operational records.
• Conduct property inspections and assist with tenant handovers where required.
• Manage tenant and stakeholder queries and provide professional progress updates.
• Assist with lease administration, renewals, amendments and lease-related obligations.
• Assist with municipal account queries, tenant recoveries and related property charges.
• Maintain accurate property, maintenance, contractor and compliance records.
• Gather information, identify practical solutions and present recommendations to management.

REQUIREMENTS

• Minimum 5 years' relevant experience in commercial property operations, facilities management, commercial property administration or a similar environment.
• Sound practical knowledge of commercial building maintenance, including roofing, waterproofing, plumbing, electrical installations, lighting, air-conditioning, access control and general repairs.
• Strong judgement when assessing maintenance issues, quotations, proposed repairs and contractor recommendations.
• Ability to identify unnecessary expenditure and recognise when specialist advice is required.
• Strong administration, reporting, organisational and record-keeping skills.
• Proficiency in Microsoft Office, particularly Excel, Word and Outlook.
• Experience with MRI/MDA, Xero or similar property management systems will be advantageous.
• A relevant qualification in property, facilities management, construction, building, administration or a related field will be advantageous.
• Valid driver's licence and ability to attend properties as required.

KEY ATTRIBUTES

• Takes ownership and follows matters through to completion.
• Proactive and able to work independently with limited supervision.
• Practical and commercially minded with sound judgement.
• Strong attention to detail.
• Professional written and verbal communication skills.
• Resilient and able to manage competing priorities and deadlines.
• Willingness to work overtime when operationally required.