Quality Analyst (Intermediate) at Discovery Limited

Areas Of Responsibility May Include But Not Limited To

The successful candidate will be required to perform but not limited to the following key outputs in respect of the DHS Care and Claims portfolio:

• Analysis, investigation and reporting of presented problem
• Ability to identify interim and long term solutions
• Produce specification for the proposed solution
• Read and interpret specifications
• Create and execute test cases
• Develop and maintain Developer, Business Analyst and Business interaction / relationships at team and management level
• Data and trend analysis
• Impact Assessment and prioritization
• Process Mapping, evaluation and improvement

Competencies

The Successful Candidate Must Demonstrate The Following Competencies

• Politically astute
• Self-motivated, self-starter
• Team player
• Continuous learning drive
• Confident
• Analytical and logical thinker, problem solving
• Strong communication skills
• Strong attention to detail

Education And Experience

• Relevant 3-year degree or equivalent 3 year qualification
• Minimum of 3 years working experience in dealing with Claims processing systems and operational requirements.
• Strong understanding of Discovery Health Claims domain
• PL/SQL – writing/running queries (added advantage)
• Experience in Health Care industry
• MS Office Suite
• Advanced Excel
• Working experience in an ITIL based environment (added advantage)