Quality Assurance Adjudicator - Head Office x1 (Ref. CSOS/QAA/02/24) at Community Schemes Ombud Service (CSOS)

Requirements

• Bachelor’s Degree in Law.
• A post graduate degree will be an added advantage.
• At least 5 years’ experience in a legal environment, drafting legal documents.
• Previous experience in a dispute resolution environment will be an advantage.
• Advanced knowledge of alternative dispute resolution
• Knowledge of the community schemes environment
• Sound understanding of political and legislative environment of the CSOS Act as well as well the Sectional Titles Management Act, Companies Act, Share Block Act, Schemes for Retired Persons Act and Cooperative Act.
• Have knowledge of systems and information systems.
• Advanced MS Office skills.
• Problem-solving and decision-making skills.
• Strong intellect, attention to detail with an understanding of interpretation of statutes.
• As the Sectional Titles Management Act, Companies Act, Share Block Act, Schemes for Retired Persons Act and Cooperative Act.
• Have knowledge of systems and information systems.
• Advanced MS Office skills.
• Problem-solving and decision-making skills.
• Analytical skills.
• Innovative skills.
• Strong intellect, attention to detail with an understanding of interpretation of statutes.
• Advanced legal research and excellent communication skills – both verbal and written.

Key Performance Areas

• Conduct legal research on issues determined in the adjudication order and commentary for adjudicators to consider.
• Conduct an assurance of adjudication orders to determine if the quality of the order meets the CSOS required standard.
• Whether the adjudicator’s argument is supported by legal authority (legislation and case law).
• Whether the adjudicator conducted legal research and applied it correctly.
• Whether the adjudicator used the prescribed template with the approved format and language.
• Issuing a Quality Assurance Certificate within prescribed timeframes for each order.
• Quality assured and identifying all non-compliance issues for the adjudicator’s consideration.