Quality Assurance (QA) Tester at redPanda Software

KEY RESPONSIBILITIES

• Serve as 1st line support for the team. Test defects raised by internal and external clients to validate defects.
• Create defects with appropriate replication steps in the internal change control system.
• Review functional and design stories to ensure full understanding of individual deliverables at the start of each sprint.
• Develop, document, and maintain functional test cases and other test artifacts like the test data, data validation etc.
• Plan and execute regular regression cycles for software releases. Record results in testing software and ensure that defects are logged and communicated.
• Ensure that release notes are up to date for each story / task completed in a sprint.
• Participate in story time with the business analyst and technical lead / architect in refining the product backlog and high-level estimations.
• Working collaboratively as part of an Agile development team:
• Deliver according to the Definition of Done requirement.
• Collaborating with the Development Project Manager, Product Owner, Architects, Developers and Business Analysts as required.
• Support the development process by assisting with the QA estimation to deliver a story in a sprint.
• Participate in planning meetings.
• Participate in Sprint Planning Development Cycles every 2 weeks.
• Participate in the Daily Stand-up meetings.

CORE SKILLS/COMPETENCIES:

• Self-starter, able to manage individual responsibilities and contribute successfully to team deliveries on complex, long-term projects.
• Strong analytical ability and abstract thinking to be able to gather high-level business requirements effectively and QA the user stories and technical specifications.
• Strong interpersonal skills. Listening attentively to requirements, in depth questioning, interpretation and ability to see the holistic view of the business and assess impact accordingly.
• Excellent verbal and written communication skills. Able to document and present the results of analysis clearly and concisely.
• Should have technical background or aptitude.
• Able to Multi-task and manage multifaceted analysis projects (dual track)

PERSONAL ATTRIBUTES

• Analytical thinker
• Critical thinking skills
• Delivery focused
• Team Player – must be able to work collaboratively with the Client, redPanda Executives, BAs, DPMs, Service Delivery Managers and Development Managers.
• Keen attention to detail
• Flexible/adaptable/approachable and willing to work in rapid changing, high delivery environment.
• Integrity & Professionalism
• Stays focused under pressure

MINIMUM REQUIREMENTS:

• IT Diploma or related Degree will be an advantage but is not essential.
• Minimum requirement is Matric with at least 3+ years of on-the-job work experience.
• Ideally but not essential, experience in using Agile (SAFe) methodologies will be an advantage.
• Exposure to Enterprise development will be a definite advantage.
• Experience with Jira and ticket management systems (e.g., QC or ALM).