RC Administrator at Shoprite Group of Companies

Purpose of the Job    

• The RC Administrator is responsible for conducting equipment counts and site assessments at allocated Western Cape stores to ensure accurate tracking, effective utilization, and compliance with recycling and equipment return processes. The role provides operational insights through reporting and supports stores through guidance and corrective feedback where required.

Job Objectives    

• Conduct scheduled site visits to allocated WC stores to assess equipment volumes, handling, and usage in line with business requirements and management directives.
• Engage with store management and relevant staff during visits to gather accurate information and ensure a clear understanding of equipment status and challenges.
• Perform accurate physical counts of all relevant equipment on site, ensuring all data is correctly documented.
• Capture clear photographic evidence and record any concerns, discrepancies, or positive practices observed during store visits.
• Compile weekly and bi-monthly equipment count reports, including variances, balances, trends, and operational statistics for each store visited.
• Prepare concise summary reports highlighting key findings, risks, inefficiencies, and recommendations for improvement, and submit to management timeously.
• Escalate any urgent or high-risk issues identified during store visits to management without delay.
• Provide on-site guidance and education to store staff on recycling processes and efficient equipment return practices, promoting compliance and best practice.
• Monitor follow-up actions where required and track recurring issues to support continuous improvement.

Qualifications    

• Minimum Grade 12 qualification (essential)
• Relevant tertiary qualification (advantageous)
• Valid driver’s licence (essential)

Experience    

• Minimum of 2 years’ experience in a customer service, retail operations, administrative, or similar environment
• Experience requiring site visits, inspections, audits, or reporting will be advantageous

Knowledge and Skills    

• Strong written and verbal communication skills
• Intermediate proficiency in MS Office, particularly Excel and PowerPoint
• High level of attention to detail and strong organisational ability
• Ability to analyse information, identify variances, and draw meaningful conclusions
• Solid problem-solving skills with a practical, solutions-focused approach
• Customer-and service-oriented mindset (internal and store stakeholders) 
• Ability to work independently, manage time effectively, and operate across multiple locations
• Comfortable working in store environments and travelling regularly

Closing Date    

• 2026/05/12