Reception Administrator (PlastiMed Liquid Packaging) at Mancosa

Job Description

• A Reception Admin (also known as a Front Desk Administrator or Office Assistant) serves as the first point of contact for visitors and is crucial for maintaining efficient and professional office operations. The role combines customer service responsibilities with various clerical and administrative support tasks. 

Key Responsibilities

• Front Desk Management: Greet and welcome guests and clients with a positive and professional attitude, managing the visitor logbook and issuing access badges as needed to maintain security.
• Communication Handling: Answer, screen, and forward incoming phone calls using a multi-line system, take messages, and manage general inquiries via phone, email, and in person.
• Scheduling and Planning: Update calendars, schedule meetings and appointments for staff, book conference rooms, and sometimes coordinate travel arrangements and accommodations.
• Mail and Deliveries: Receive, sort, and distribute daily mail, packages, and deliveries to the appropriate personnel or departments.
• Administrative Support: Perform various clerical duties such as filing, photocopying, scanning, transcribing, and data entry to assist the wider team and ensure smooth operations.
• Office Maintenance: Ensure the reception area and common areas (e.g., kitchen, meeting rooms) are tidy, presentable, and well-stocked with necessary supplies and materials; monitor inventory and place orders when needed.
• Problem-Solving: Address and resolve basic customer or visitor complaints and issues, or direct them to the appropriate person or department for resolution. 
• Team Player: Must be able to work with a team
  Higher interest in someone who is able to manage/lead and even possibly build a team to work with as we are growing.

Required Skills and Qualifications

• Education: A high school diploma or equivalent is typically required, with additional certifications in office administration being a plus.
• Experience: We will offer experience, training and skills development
• Technical Skills: Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and hands-on experience with office equipment (printers, scanners, fax machines, multi-line phone systems) are essential.

Soft Skills:

• Communication: Excellent written and verbal communication skills.
• Organization: Strong organizational, time-management, and multitasking skills with attention to detail.
• Interpersonal: A professional demeanor, positive attitude, and exceptional customer service skills to create a welcoming environment.
• Adaptability: The ability to be resourceful and proactive, and to remain calm and efficient in a fast-paced or stressful environment. 

Nice to have:

• Driver’s License

Job Type & Contract Length:

• Training and skills development in the corresponding field will be offered
• Month to month job offered for 3 – 6 months with a market related salary for students/graduates

Closing Date 20 November 2025