Jobs at Mancosa

Job Description

• A Reception Admin (also known as a Front Desk Administrator or Office Assistant) serves as the first point of contact for visitors and is crucial for maintaining efficient and professional office operations. The role combines customer service responsibilities with various clerical and administrative support tasks. 

Key Responsibilities

• Front Desk Management: Greet and welcome guests and clients with a positive and professional attitude, managing the visitor logbook and issuing access badges as needed to maintain security.
• Communication Handling: Answer, screen, and forward incoming phone calls using a multi-line system, take messages, and manage general inquiries via phone, email, and in person.
• Scheduling and Planning: Update calendars, schedule meetings and appointments for staff, book conference rooms, and sometimes coordinate travel arrangements and accommodations.
• Mail and Deliveries: Receive, sort, and distribute daily mail, packages, and deliveries to the appropriate personnel or departments.
• Administrative Support: Perform various clerical duties such as filing, photocopying, scanning, transcribing, and data entry to assist the wider team and ensure smooth operations.
• Office Maintenance: Ensure the reception area and common areas (e.g., kitchen, meeting rooms) are tidy, presentable, and well-stocked with necessary supplies and materials; monitor inventory and place orders when needed.
• Problem-Solving: Address and resolve basic customer or visitor complaints and issues, or direct them to the appropriate person or department for resolution. 
• Team Player: Must be able to work with a team
  Higher interest in someone who is able to manage/lead and even possibly build a team to work with as we are growing.

Required Skills and Qualifications

• Education: A high school diploma or equivalent is typically required, with additional certifications in office administration being a plus.
• Experience: We will offer experience, training and skills development
• Technical Skills: Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and hands-on experience with office equipment (printers, scanners, fax machines, multi-line phone systems) are essential.

Soft Skills:

• Communication: Excellent written and verbal communication skills.
• Organization: Strong organizational, time-management, and multitasking skills with attention to detail.
• Interpersonal: A professional demeanor, positive attitude, and exceptional customer service skills to create a welcoming environment.
• Adaptability: The ability to be resourceful and proactive, and to remain calm and efficient in a fast-paced or stressful environment. 

Nice to have:

• Driver’s License

Job Type & Contract Length:

• Training and skills development in the corresponding field will be offered
• Month to month job offered for 3 – 6 months with a market related salary for students/graduates

Closing Date 20 November 2025

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Job Description

• A Social Media and Marketing Manager is responsible for developing and implementing strategies to enhance a brand's online presence, engage with customers, and drive business goals across various digital platforms.
• This multifaceted role combines creativity with analytical skills to build brand awareness, foster community engagement, and ultimately impact sales or lead generation. 

Key Responsibilities

• Strategy Development: Design and implement comprehensive social media and marketing strategies that align with overall business objectives.
• Content Creation and Curation: Generate, edit, publish, and share high-quality, platform-specific content (text, images, video, blogs) daily to build meaningful connections and encourage engagement.
• Community Management: Monitor and manage online communities, respond to comments and customer queries in a timely and professional manner, and oversee customer service provided via social channels.
• Campaign Management: Plan and execute marketing campaigns, promotions, and contests, including paid social media advertising (PPC) and influencer collaborations, while managing allocated budgets.
• Performance Analysis and Optimization: Track, monitor, and analyze performance metrics and KPIs (e.g., reach, engagement rates, conversion rates) using tools like Google Analytics, using these insights to optimize future content and strategies.
• Collaboration: Work closely with other internal teams (e.g., sales, creative, PR) to ensure brand consistency and cohesive messaging across all channels.
• Trend Monitoring: Stay up-to-date with the latest digital technologies, social media trends, algorithm changes, and best practices to keep the brand's online presence relevant. 

Essential Skills and Qualifications

• Experience: Proven experience in a social media management or digital marketing role with a strong portfolio of campaigns.
  We are willing to train/teach and develop skills over this period as well.
• Must know how to do basic graphic designs using tools such as PDF Illustrator, Canva and the likes
• Education: A Bachelor's degree in Marketing, Communications, Journalism, or a related field is often preferred.
• Technical Proficiency: Familiarity with social media management tools), analytics software (e.g., Google Analytics, Facebook Insights), content management systems, and basic graphic design principles.
• Analytical Ability: Strong analytical and problem-solving skills to interpret data, identify trends, and make data-driven decisions.
• Creativity and Adaptability: A creative mindset to generate engaging and innovative content, coupled with the flexibility to adapt to a fast-paced, constantly evolving digital landscape.
• Organizational and Project Management: Strong time management and organizational skills to handle multiple projects and deadlines simultaneously. 

Typical Career Progression

• With experience, a social media manager can progress to roles such as Senior Social Media Manager, Head of Social Media, Digital Marketing Manager, or even Chief Marketing Officer. 
• Needs to be a team player – work with and develop a team as we grow
• Training and skills development in the corresponding field will be offered
• Month to month job offered for 3 – 6 months with a market related salary for students/graduates

Closing Date 20 November 2025