Receptionist at Breede-Gouritz CMA

Requirements:

• The minimum requirement for the post is Grade 12 with 2 years’ proven relevant experience working with a very busy switchboard.  

Key performance areas: 

• Receive, direct and relay telephone, fax and email messages to the relevant official/s. 
• Receiving and greeting all visitors professionally. 
• Screening telephone call enquires and requests and handling them when appropriate. 
• Pick up and deliver mails. 
• Receiving all incoming calls, courier packages and other deliveries not requiring special receipt by staff. 
• Open, capture, and date stamp all correspondence and distribute to relevant staff member. 
• Respond to public enquiries. 
• Manager staff and visitor registers. 
• Assist visitors to appropriate staff members. 
• Assist in the preparation of meetings, conferences and telephone conferences. 
• Assist in the preparations for all sub-committee, Board, and Management meetings. 
• Perform any other duties as required by management from time to time.  

The following will serve as a recommendation: 

• Knowledge of office Administration. 
• Analytical and problem solving skills. 
• Decision making skills. 
• Effective verbal and listening communication skills including report writing skills. 
• Knowledge of at least two (2) official languages used in the BOCMA’s area of jurisdiction. 
• Computer skills including the ability to use spreadsheet and word processing program. 
• Stress Management skills and high level of concentration. 
• Team building and time management skills. 
• Honesty, integrity, trustworthy and respectful. 
• Possesses cultural awareness and diversity management. 
• Demonstrate sound work ethics and professionalism.