Receptionist - MontClare Place at Growthpoint Properties

Duties and responsibilities

• Interaction with clients, tenants, and contractors in a busy reception.
• Booking and coordinating meeting rooms.
• Interacting with messengers collecting and delivery cheques/mail.
• General office duties e.g., filing, photocopying, etc.
• Answering the telephone, screening, and directing calls to other staff members as well as providing basic information to callers.
• Taking telephone messages.
• Liaison with all staff, tenants and contractors.
• Contact contractors to log calls when required.  E.g., Aircon problems, lifts out of order, Fire dept in case of fire, Municipality for outages and burst pipes, plumbers and electricians when required, etc.
• Keeping the reception area tidy and well maintained.
• Dealing with customer / tenant queries and ensuring a professional interaction to resolve queries.
• Handle reception and liaising with the Refreshments Team.  
• Ensure that meeting rooms are serviced between meetings and that lunch orders are taken and carried out / managed, when required.
• Handle Petty Cash.
• Issue Keys and Contractors Register.
• Manage the ordering of stationery and control thereof.
• Updating contact details / files / records etc.
• Loading invoices on Fraxion for Legal, Tenant Installations and Brokers Commission for various portfolios.

Requirements

Experience 

• Minimum two years’ receptionist and administration experience.

Qualifications

• Matric/Grade 12.