Receptionist at National Bioproducts Institute

Minimum Requirements

• Matric
• Secretarial certificate
• Computer literate (MS Outlook, MS Word, MS Excel)
• Minimum 3 years’ experience as Receptionist/ Secretary

Duties & Responsibilities

Reception and switchboard

• Answer and direct incoming calls promptly and courteously.
• Welcome and assist visitors in a professional manner.
• Maintain office security by regulating visitor access at the reception desk.
• Update and manage the corporate telephone directory.
• Make internal announcements via the telephone system.
• Ensure the reception area is clean, organized, and presentable at all times.

Administrative support

• Receive, screen, and distribute incoming communications and deliveries.
• Coordinate and manage meeting room bookings to prevent scheduling conflicts.
• Monitor and ensure functionality of office equipment in reception and meeting areas.
• Raise and follow up on maintenance requests (PM notifications).
• Arrange standard refreshments and appropriate crockery for scheduled meetings.
• Coordinate and manage the [email protected] email account, ensuring timely responses, appropriate routing of queries, and professional communication.
• Perform general clerical and receptionist duties as required or instructed by the Facility Manager.