Sedibeng Technical and Vocational Education and Training College (Sedcol) is situated in the Greater Gauteng. It consists of a corporate (Central) Office situated in Vereeniging(CBD) and 4 Campuses: Vereeniging; Vanderbijlpark; Sebokeng; and Heidelberg. Sedcol's two (2) campuses are within 25 KMs of the central office, with Heidelberg Campus being the furthe...
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Grade 12 / NCV L4 Certificate in Office Administration or related field . A minimum of 1 – 2 years of experience as a receptionist Knowledge of Client orientation and Customer focus . Proficiency in English is a requirement. Computer literacy which includes a good working knowledge of the Microsoft Office packages.
DUTIES :
Attend to visitors and respond to their enquiries, queries, and complaints efficiently and effectively. Follow up on uncollected messages and refer them to the relevant staff members to deal with. Obtain client information by interviewing them and verify ing information.
Strive to respond to the visitor in his/her own preferred language. Maintains communication equipment by reporting problems. Ensure customer satisfaction. Provide the public and other stakeholders with service that exceeds their expectatio ns. Report writing.
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