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  • Posted: Jun 14, 2025
    Deadline: Jun 19, 2025
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    South African Local Government Association is an autonomous association of all 257 South African local governments, comprising of a national association, with one national office and nine provincial offices. Membership of the association is voluntary. SALGA accounts to its members in terms of the SALGA Constitution (as amended i...
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    Receptionist

    Ref: 25/06/12

    Reporting to Manager: Strategic Support & Analytics the incumbent’s role and responsibilities shall include the following:

    KEY PERFORMANCE AREAS

    • Ensure that the front desk is professionally managed at all times
    • Coordinate logistics, boardroom meetings as indicated by requesting units
    • Provide secretarial support in terms of administration of records, collecting and forwarding the correct information to staff
    • Enhance, organise, facilitate and manage external, internal calls and messages from visitors
    • Screen incoming calls
    • Assist and support other stakeholders and municipalities with information on their queries
    • Establish an independent reporting mechanism in respect of frontline tasks
    • Assist with access control for entry into SALGA office
    • Monitor and manage visitors at the front desk
    • Capturing and sending all telephone messages to staff members through the Electronic Messaging System
    • Updating and monitoring of the telephone list
    • Any other responsibilities as an when required.

    QUALIFICATIONS AND EXPERIENCE

    • Applicants must be in possession of Matric with experience as a Receptionist, Client / Customer Service
    • Must have Customer Service / Relations certificate
    • Worked in an office work environment
    • Good verbal and written communication skills
    • Strong interpersonal relations skills
    • Ability to handle difficult customers
    • Ability to screen calls and prioritize accordingly
    • Ability to provide basic information to caller’s
    • Ability to handle pressure
    • Multi-tasking
    • Computer literacy
    • Culture fit: SALGA desires an individual who will share and buy-in, in our core values, mission and vision, demonstrating a commitment to our ethos beyond just doing the job.

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    Method of Application

    Interested and qualified? Go to South African Local Government Association on www.cvspaces.co.za to apply

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