Receptionist / Telecom Operator at Department of Land Reform and Rural Development

REQUIREMENTS :

• Minimum requirements: Applicants must be in a possession of a Grade 12 Certificate. 

DUTIES :

• Facilitate telephonic and related administration. Keep and maintain incoming and outgoing documents register of the component. Attend to incoming telephone calls. Screen and forward calls. Receive telephone messages. Record telephone messages. Develop and maintain a database of contact numbers for officials. Administrate attendance register. Administrate telephone account. Facilitate switch board operation services. Receive requests from users by email.
• Arrange the new / movement / swap / block / unblocking of extensions. Programme the system for new / movement / swap / block / unblocking the system. Test the line after programming. Inform the user. Attend to clients with queries and provide information. Provide information to the clients and answer all general enquiries. Facilitate boardroom bookings. Manage and update calendar for boardroom bookings.