Receptionist The Hills at Reddford House The Hills

KEY RESPONSIBILITIES:

• Plan, prepare and present interesting and exciting Receptionist.
• Establish a teaching environment that is nurturing, and which promotes engaged learning.
• Behave in a professional manner regarding punctuality, behaviour, standards of work and students’ homework.
• Evaluate, reflect on, and refine teaching practice.
• Be open to continuously developing ones teaching through personal and school wide professional development.
• Teach extra lessons, when required, on two afternoons per week.
• Produce resources of a high standard for students.
• Respond to e-mails and telephone messages from parents within 24 hours.
• Show loyalty to all facets of Reddford House.
• Attend all special occasions at the discretion of the Head.
• Set and mark exams and all other forms of student evaluation.
• Write report comments.
• The post holder is required to undertake any other reasonable tasks that the School Head/line manager determines.

WHAT WE'RE LOOKING FOR:

• A skilled receptionist plays a pivotal role in the smooth functioning of any organization, serving as the first point of contact for visitors, clients, and employees. To excel in this role, a receptionist should possess a diverse skill set that goes beyond just answering phones and greeting guests.
• Communication Skills: Effective verbal and written communication is crucial. Must be able to convey information clearly and professionally to a variety of individuals.
• Customer Service: Providing exceptional customer service is paramount. Always be friendly, patient, and empathetic when dealing with inquiries and requests.
• Organization: Managing appointments, schedules, and administrative tasks requires strong organizational skills. Being able to multitask efficiently is also essential.
• Problem-Solving: At times we encounter unexpected situations and should be adept at finding solutions quickly.
• Computer Proficiency: Proficiency in office software, email, and familiarity with phone systems is vital for daily tasks.
• Adaptability: The ability to adapt to different situations and remain composed under pressure is crucial.
• Attention to Detail: Accuracy in recording information, taking messages, and handling administrative duties is important.
• Professionalism: A receptionist represents the organization, so maintaining a professional appearance and demeanor is essential.