Receptionist at The South African National Roads Agency (SANRAL)

POSITION OBJECTIVE:

• To manage the reception of the SANRAL Northern Region Offices as well as provide a general office administration support services.

Academic Qualifications and Key Role Requirements:

• A Grade 12/Senior Certificate;
• A minimum of 3 years’ relevant experience in a similar role;
• Experience in managing an electronic switchboard is essential

WORKPLACE COMPETENCIES:

The successful incumbent will be able to effectively demonstrate these competencies:

• The ability to demonstrate a high level of professionalism in written and oral communication and conduct;
• The ability to communicate effectively in the English language;
• Proficiency in MS Word, Excel, PowerPoint and Outlook;
• Good interpersonal skills;
• The ability to work in an organised and structured manner.

KEY RESPONSIBILITIES:

Maintenance of the office Reception area

• Ensure tidiness of the reception area;
• Ensure professionalism is maintained in conduct and communication;
• Ensure that reception is manned at all times.

Management of the Switchboard

• Answer incoming calls, direct calls to correct contact person, take and deliver messages when necessary.

Coordinate Visitors

• Greet guests upon arrival;
• Ensure security process for guests is followed;
• Direct guests to boardrooms or visitors lounge;
• Inform relevant staff member of the guest’s presence.

Administrative Support and Procurement

• Procurement of office groceries and stationery according to the SCM Policy;
• Travel arrangements for the allocated team.
• Administrative support as may be required by the allocated team or Management.
• Manage the incoming hand deliveries and outgoing collection of documents/parcels by logging them in the logbook and ensure they are signed for.