Recruitment Consultant- 6 Months Contract at Vodafone Global Enterprise

Role Purpose:

• The Recruitment Consultant is responsible for managing the full recruitment lifecycle for call centre roles, including sourcing, interviewing, vetting, and onboarding candidates.
• The role ensures that staffing requirements are met efficiently while maintaining compliance with labour legislation and delivering a high‑quality, customer‑centric recruitment service.
• By combining recruitment expertise with a strong understanding of call centre operations, the consultant plays a critical role in building workforce capability, driving operational efficiency, and supporting business growth. 

Key accountabilities and decision ownership:

• Job Profiles: Develop job descriptions for recruitment, internal and external adverts tailored to call centre requirements.
• High Volume Recruitment: Source, screen, and interview candidates for call centre roles (agents, team leaders, specialists).
• Pre Screening: Conduct CV reviews and phone screening to ensure candidates meet minimum requirements (e.g., Grade 12, language proficiency, customer service skills).
• Interviews: Conduct and Manage end‑to‑end recruitment processes (face-to-face)
• Placement & Onboarding: Manage offers and oversee onboarding processes.
• Pipelines: Build and maintain talent pipelines for high‑volume recruitment for future business needs.
• Stakeholder Management: Work closely with call centre managers and Workforce Planning to understand staffing requirements and performance expectations.
• Compliance: Ensure recruitment processes adhere to labor laws, BBBEE, EE, and organisational policies.
• Reporting: Maintain recruitment metrics (time-to-fill, quality of hire, attrition rates) and provide regular updates to management.
• Candidate Management: Provide exceptional candidate experience throughout the recruitment process.

The ideal candidate for this role will have:

Must have Qualifications and Experience:

• Matric / Grade 12 or SAQA Accredited Equivalent*
• Minimum of a B Degree with HR specialisation or SAQA Accredited Equivalent
• At least 3- 5 years' experience in the high-volume recruitment industry
• Experience in dealing with tight deadlines in a fast-moving environment

Core competencies, knowledge, and experience:

• Strong knowledge of call centre operations and workforce requirements.
• Excellent communication and interpersonal skills.
• Ability to manage high-volume recruitment under tight deadlines.
• Familiarity with SAP HR systems and applicant tracking tools.
• Understanding of South African labor legislation and compliance framework.
• Experienced Recruitment Specialist who has managed high-volume recruitment for a demanding client base with a deep functional expertise.
• Customers are obsessed with the experience of delivering a customer-centric resourcing service and demonstrating innovation in problem-solving as well as service delivery.
• Ability to work in a fast-paced and changing environment.
• An effective and persuasive communicator who seeks insight into business needs and acts as a knowledgeable advisor.
• Strong networker who adapts well to changing priorities, demonstrates resilience, flexibility, and energy.

Closing date for Applications: 28 April 2026.