Regional Human Capital Manager at Fidelity Services Group

Qualifications, experience and other competencies required:

• Grade 12/Matric Certificate
• BCom bachelor’s degree/ Diploma in Human Resource Management (Min 3 years qualification).
• 5+ years of experience in a senior human resources management role, with main emphasis in the security industry.
• 3+ years of experience in Labor Relations and Employee Relations.
• 3+ years of experience in a supervisory role.
• Exceptional people skills. Dealing with employees at all levels within the company.
• Advise, implement, and monitor HR practices in the region.
• Very good communication skills.
• Computer literacy with knowledge of MS Word, Excel, (advance formulas).
• Knowledge and experience in ISO quality management system.
• Preferably candidates should reside in the greater West Rand/Johannesburg area.
• Should be able to work independently and professionally.
• Strong organizational, planning, communication and client liaison skills are essential.
• Travelling will be required therefore applicants should have their own transport and valid driver’s License.
• No, criminal record.
• Must be willing to work extended hours, including weekends and public holidays as and when required.
• Positive work references.

Key areas of responsibility will include:  

• Enhances the Inland North Region’s human resources, by planning, implementing, and evaluating employee relations and Group Human Resources policies and procedures.
• Supports Branch Management and Departmental Heads by establishing manpower requirements, recruiting, vetting and interviewing in line with Group Recruitment Policy. Assist management on candidate selection in line for Employment Equity sectoral goals.
• Chairing of the Region’s Quarterly Employment Equity meetings and maintaining committee.
• Onboarding new employees by conducting orientation and induction programs.
• Conducting and analysing exit interviews; and recommending changes.
• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management meetings with employees; hearing and resolving employee grievances; and counselling employees.
• Member of the Group Employee Benefits Committee. Informs employees of benefits by assessing benefit needs and trends; recommending benefit programs to management; assisting in the processing of benefit claims for BCEA employees with regards to Death and Disability claims.
• Ensures legal compliance by monitoring and implementing applicable human resource requirements, conducting investigations, maintaining records, and representing the company at hearings, CCMA and Labour Court cases (where applicable).
• Maintain and continuously update historical human resource records of past and current employee records.
• Cultivates professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Completes human resource operational requirements by scheduling and assigning employees and following up on work results.
• Manages human resource team of 11 staff members in the Gauteng region, Pretoria and Polokwane is part of the Inland north Region, managed by Jaco Harmse (Human Capital Manager).
• Advances human resource staff job results by counselling and disciplining employees; and planning, monitoring, and appraising job results.
• Contributes to team effort by accomplishing related results as needed.
• Maintains the work structure by updating job requirements and job descriptions for all positions.
• Consult with top executives on strategic planning to ensure Client requirements are met.
• Attend to and resolve all pay queries or other enquiries submitted to Executives. and Chief Operations Officer.
• Investigate incidents of misconduct / fraud reported to HR Department.
• Attend several major Client meetings, Africa Data Centres, Gautrain, Telesure and others as requested by Executives and Operational Management.
• Involvement with Gautrain contract as per below
• Attend client meetings.
• Plan manpower shortages well in advance.
• Liaise with Training Department on the appointment of new recruits and training as per client specifications.
• Attend day and night shift parades as and when required.
• Liaison with Client Management and other external Security service Providers.
• Assist with disciplinary action against Officers.
• Serve as a link between Client, Branch management and Officers.
• Compile monthly Human Capital report.
• Adhoc meetings with Shop Stewards from various Unions on concerns involving their members.
• Consult with employees whom wish to retire,
• Consult with management and subordinates and work performance matters.
• Managing the ISO 9001 quality management system.