Regional Manager: SME at Nedbank

Job Purpose

• To provide strategic leadership and commercial ownership of SME coverage within a defined region, driving sustainable revenue growth, market share expansion, and superior client value through the execution of BCB SME strategy.
• The role is accountable for leading high-performing teams, enhancing customer engagement, and embedding a disciplined credit and sales culture, ensuring delivery against Nedbank’s ambition to achieve 15% SME market share.

Job Responsibilities

SME Sales & Market Share Growth

• Lead regional SME acquisition, cross-sell and portfolio optimisation strategies to drive revenue growth (NII/NIR).
• Deliver against regional growth targets and actively contribute to the BCB SME market share ambition.
• Identify and unlock sector-specific opportunities within the SME ecosystem.
• Drive disciplined pipeline management and conversion performance across Business Managers.

Strategic Coverage & Execution Leadership

• Translate BCB SME strategy into regional execution plans and coverage models.
• Implement dynamic portfolio segmentation and client allocation frameworks to optimise cost-to-serve and ROE.
• Lead the rollout of new SME propositions, operating models, and enablement initiatives (Project Ignite alignment).Drive agility and responsiveness to changing SME market dynamics.

Customer & Relationship Leadership

• Drive a client-centric, proactive relationship model focused on value creation and retention.
• Lead high-impact client engagements, especially for complex or strategic SME relationships.
• Ensure delivery of a seamless and integrated client experience across sales, service and credit touchpoints.
• Embed customer insight-led decision making through feedback, NPS and digital signals.

Credit & Risk Leadership

• Maintain strong credit oversight and governance across the region.
• Review and guide complex credit submissions, ensuring quality, sound judgement, and alignment with risk appetite.
• Balance growth with sustainable risk practices, ensuring portfolio quality and profitability.

People & Capability Leadership

• Lead and develop high-performing SME business teams, including Business Managers and Relationship Service Specialists.
• Build capability in solution selling, credit writing, sector knowledge and client engagement.
• Drive a performance-led culture, ensuring clear accountability and high execution standards.
• Develop a strong succession and talent pipeline aligned to SME growth.
• Embed a credit-risk culture across teams.

Financial & Operational Management

• Own and manage regional budgets, cost-to-serve optimisation and productivity metrics.
• Ensure efficient resource allocation, workflow management and operational discipline.
• Drive execution excellence in projects, systems and process implementation.
  Monitor and respond to regional performance trends and corrective actions.

Stakeholder & Ecosystem Leadership

• Build strong internal partnerships across Credit, Product, Risk, and Enablement functions.
• Engage with external SME ecosystem stakeholders (industry bodies, partners, intermediaries).
• Represent Nedbank in the SME market to strengthen brand presence and credibility.

Our Ideal Candidate

• A proven SME or Commercial Banking leader with a strong track record in driving regional sales growth, portfolio optimisation and market share expansion.
• A strategic executor who translates BCB SME strategy into clear regional plans, coverage models and measurable commercial outcomes.
• An experienced leader of leaders, skilled at building high-performing sales, service and credit teams with strong accountability and succession depth.
• A commercially astute professional with advanced financial and credit acumen, capable of guiding complex credit decisions while balancing growth, risk and profitability.
• A client-centric relationship leader who champions proactive engagement, value creation and a seamless end-to-end SME customer experience.
• A credible influencer in a matrix environment, with strong stakeholder management skills and a disciplined approach to governance, risk and regulatory compliance.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Qualification

• NQF 7: Degree in Commerce, Finance, Business or related field
• Preferred: NQF 8 (Honours / Postgraduate in Finance or Business)

Minimum Experience Level

• 8–10 years in Banking / Financial Services
• Minimum 5–7 years in leadership roles managing managers
• Proven track record in SME / Commercial Banking and sales leadership

Professional Knowledge and Competencies

• Strong business and financial acumen
• Advanced credit analysis and credit writing capability
• SME sector and market understanding
• Strategic planning and commercial execution
• Portfolio management and optimisation
• Risk and compliance management
• Data-driven decision making
• Strategic leadership and execution
• Driving high-performance sales culture
• Advanced decision-making and judgement
• Customer-centric thinking
• Leading through change and ambiguity
• Coaching and talent development
• Influencing and stakeholder management

Technical Competencies

• Strategic planning
• Budgeting
• Financial Accounting Principles
• Business principles
• Communication Strategies
• Financial Acumen
• Business writing skills
• Capacity planning
• Relevant regulatory knowledge
• Governance, Risk and Controls

Behavioural Competencies

• Aligning and Executing Sales Strategy
• Motivating the Sales Team
• Driving for results
• Decision Making
• Planning and Organizing
• Building the Sales Team
• Driving Successful Customer Engagements
• Coaching

Closing Date: 07 July 2026