Regional Safeguarding Lead at World Vision

Safeguarding Culture Transformation, Building and Leadership

• Actively support and contribute to building a culture of safeguarding, where staff are informed and empowered to discuss key issues, report, and take action on safeguarding violations.
• Deliver quality assurance for safeguarding across regions, incl. monitoring performance of safeguarding KPIs.  Brief the RD and CDs on state of safeguarding in the region and advise on required interventions. Monitor accessibility and effectiveness of reporting channels, risk, compliance gaps, incident trends, impact, and learning.  
• Regularly (at least quarterly) interface with Regional Risk Management Lead in order to build common understanding of safeguarding risks, and to support the region to pursue holistic risk management.
• Build collaborative working relationships with FO Safeguarding Focal Points and other relevant staff in Field Offices and GC for the effective functioning of safeguarding in FOs.
• Provide FO and SARO teams with key messages and resources that enable them to build a healthy culture of safeguarding.
• Develop and document a plan with SARO and FO leadership that articulates specific actions the SDO, SMT, SLTs and other managers will take to create and nurture a safeguarding culture, incorporate into Safeguarding Action Plans.
• In partnership with the regional communications and external engagement team, develop regional external engagement plan to position WV as a thought leader in the safeguarding space.

Safeguarding Incident Management 

• Support and encourage Field Offices (FOs) to report L3/L2 incidents in Ethics Point.
• Support the WVI Safeguarding Unit to clarify and manage new incidents reported in Ethics Point and within one business day to set up global incident management call (so that the call can be held within 72 hours).
• Conduct regular follow up with FOs on open safeguarding cases to ensure agreed actions are completed expeditiously, including but not limited to review of investigation plans, referrals of survivor support, completion of investigation reports, and disciplinary action of implicated staff.
• Ensure L3 incidents are ready to close within 60 days and L2s within 30 days or agree with WVI Safeguarding Unit if more time is needed.
• Regularly review Ethics point and support FOs to ensure all incidences are successfully closed within 90 days.
• Follow-up on after action items identified during incident management to continuously strengthen FO safeguarding practices.

Safeguarding Capacity Building

• Train and mentor new FO Safeguarding Focal Points on safeguarding policies, protocols and practices, including incident management process.

Engage, coach, support and build capacity of existing country safeguarding functional leads

• Hands-on functional management of safeguarding leads in country across 4 pillars – prevention, awareness, reporting, response
• Pro-active talent management in partnership with NDs and P&C Directors
• Inspire and build capacity
• Actively seek out development opportunities for country leads, incl. secondments and deployments in the region and globally in partnership with global safeguarding team

Engage, coach, support and build capacity of regional office staff

• Train SARO staff on safeguarding and provide periodic refresher trainings to ensure Safeguarding culture is in place.
• Lead safeguarding orientation and messaging for all SARO vendors to strengthen safeguarding culture
• Ensure safeguarding training has been coordinated for RO staff and affiliates (eCampus basic online safeguarding course online or face-to-face or virtually).