Regional Sales Support at SolarAfrica Energy Pty Ltd

Job Description:

• As a SolarAfrica Regional Sales Support, your job will be diverse and require an organised, confident person with strong people skills and a proven history of working in a professional sales environment. The successful candidate will demonstrate excellent attention to detail, always focus on customer satisfaction, and can coordinate the sales team's activities. Your communication, both written and verbal, must be excellent. Your goal is to ensure the sales team is highly efficient, productive and supported through your organisational skills and communication abilities.

Position of the job in the organisation:

• The successful candidate will report directly to the Sales Support Lead on all matters relating to the sales team and certified partners.

Principal responsibilities:

• Assist in day-to-day basic administration for the sales team, from answering calls, replying to emails and coordinating multiple diaries
• Assist in creating renewable energy proposals promptly via internal software, MS Word and MS Excel
• Chase inbound sales opportunities to get project information and electricity bills. Conducting high-level lead pre-qualification
• Create user profiles and upload logos for our certified partners on our bespoke software platform.
• Answer incoming phone calls professionally at all times and field calls accordingly.
• Be the liaison between the customer and our internal technical and sales team to ensure communication on the deals is on schedule.
• Maintain contact database and deal accuracy on HubSpot CRM to ensure it is accurate and current.
• Organising, arranging and scheduling sales meetings
• Assist with sales reports
• Co-ordinate inter-department meetings for the success of each deal
• Handling external or internal communication or management systems.
• Partner communications by email & telephone
• Communicate with clients about kick-off credit review emails and follow up on outstanding documentation.
• Credit checks & bill co-ordination training scheduling & co-ordination
• Informing related parties of credit and technical approval and coordinating agreements to be sent out and signed by the end-user/client
• Responsible for sales reporting on a weekly, monthly and quarterly basis
• Other adhoc-related sales support duties
• Coordination of terms and conditions of PPA agreements
   

PERSON DESCRIPTION

Experience:

• Previous administration experience is essential; running multiple diaries and customer service and sales experience would be a bonus.
• Experience in technology or renewables will be advantageous but optional.
• Experience with multiple software/computer literacy is required.
   

Specific attributes:

• Knowledge of ERP/CRM/Software, ideally HubSpot Sales
• Ability to use Google Maps effectively
• Excellent organisational and planning skills
• Peoples person who prioritise customer satisfaction
• Strong communicator
• Reliable and trustworthy
• Great attention to detail
• Diligent and punctual
• Ability to multitask
• Ability to work under pressure