Registrations Officer at National Credit Regulator (NCR)

Ref: RO/5/24 
Requirements:

•  The successful candidate must hold a 3-year Degree/ National Diploma in Law or
• Commerce with at least 3 years relevant working experience.
•  Experience in a regulatory environment will be an added advantage.

 Duties:

•  Assess/Evaluate applications for registrations and make recommendations for approval.
•  Verify that data captured is accurate and report any discrepancies to the Supervisor.
•  Make a conceited effort to follow up on outstanding documents required for registrations.
•  Make recommendations for cancellations to the Senior Registrations Officer.
•  Make recommendations for refusals.
•  Process requests for withdrawals and refunds.
•  Proactive portfolio management.
•  Provide reports as and when required.
•  Make presentations to both internal and external stakeholders.
•  Compliance to all registrations policies and procedures.
•  Provide superior customer services to internal and external stakeholders.
•  Answer all Registrations queries effectively, efficiently, and professionally.
•  Any ad hoc tasks as and when required.
•  Attend to walk in clients.

Knowledge:

•  Good knowledge of the National Credit Act.

Skills:

•  The candidate must be computer literate.
•  Have excellent communication skills.
•  Conflict resolution skills,
•  Strong personal and professional ethics.