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Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
Job Purpose
To manage FICA and UK KYC-related activities & functions that are executed within defined standards & requirements while simultaneously maintaining control over applicable processes and in accordance with Client Operations Strategy.
Job Responsibilities
Maintain a departmental set of management & record keeping standards ensuring compliance with relevant UK KYC standards and Nedbank internal standards. .
Ensure effective processing of FICA / KYC and all client data related capturing and records maintained
Maintain sound relationships with the relevant internal and external stakeholders by ensuring achievement of high levels & quality of service delivery as experienced by stakeholders contributing to customer retention.
Improve client relationships through focused NCIB client strategy.
Ensure the validation function on KYC/FICA both in the context of new to bank and reviews.
Review clients by ensuring that "gaps" are identified in the FICA/KYC requirements of existing clients.
Liaise with front line relationship managers and UK MLRO with regard to sourcing missing data / documents from clients or understanding specific UK statutory requirements.
Ensure that all London customer records are optimally managed and maintained.
Ensure that all exceptions are managed & resolved within agreed SLA's.
Ensure that defined transactional processing & UK KYC-related activities & functions are executed within defined standards & requirements while simultaneously maintaining control over applicable processes.
Ensure that Data inputs are correctly & accurately captured
Ensure that project goals are accomplished & are in line with business objectives.
Manage client reviews based on the risk criteria assigned to clients and facilitate and co-ordinate the review processes for NCIB.
Understanding the EDD process and ensuring high quality EDD’s are presented to HRRC addressing and mitigating financial crime and reputational risks
Analysis of PEP and sanctions alerts and determining an outcome whether a true match to the party in question
Conducting adverse media internet searches where applicable
Essential Qualifications - NQF Level
Matric / Grade 12 / National Senior Certificate
Preferred Qualification
Diploma or Degree or Certificate in Compliance, AML .
Type of Exposure
• Managed Relationships
• Provided Client Service
• Provided Administrative Support
• Completed Reports and Achieved Budgets
• Developed and Implemented Communications Strategy
• Managed Self
• Managed own Career
• Experience in an international Financial Institution an advantage
Minimum Experience Level
1-2 years general banking experience, with knowledge of KYC/ FICA.
Knowledge of UK regulations would be advantageous
Technical / Professional Knowledge
Administrative procedures and systems
Data analysis
Relevant regulatory knowledge
Relevant software and systems knowledge
Banking knowledge
Banking procedures
Cluster Specific Operational Knowledge
Business principles
Business terms and definitions
Governance, Risk and Controls
Behavioural Competencies
Customer Focus
Continuous Improvement
Coaching
Influencing
Decision Making
Quality Orientation
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