Reputation Consultant at Discovery Limited

Key Purpose

To provide support to the Reputation Management function and to contribute to the delivery of professional and efficient influencer relations. To ensure that media and other audiences have a clear and continued understanding of the company’s strategy, performance, products and key initiatives.

Areas of responsibility may include but not limited to:

• Support the Reputation Management function and contribute to the delivery of professional and efficient influencer relations, across traditional and social media.
• Ensure that media and other audiences have a clear and continued understanding of the company’s strategy, performance, products and key initiatives.
• Provide strategic and administrative assistance to Head of Reputation Management and deliver a professional and efficient media relations service for Discovery.
• Build and maintain good working relationships with journalists, bloggers, influencers and other stakeholders
• Assist with events such as media conferences, interim and final year-end results presentations, and sponsorship activities and events.
• Support a variety of campaigns across the Discovery businesses by defining goals, analysing problems and exploring opportunities for brand promotion.
• Provide strategic reputation support across the various projects and take accountability for the PR and social media element of these projects.
• Create a variety of content, both developing content ideas, writing and curating content,
• Producing reports
• Coordinate the development of media releases, speeches, social media content, video and any other external communications material in collaboration with the content team.
• Respond promptly and accurately to queries from individuals, journalists and other organizations.
• Monitor and gather insights into industry development and best practices, and giving feedback to the business.
• Develop innovative, creative and unique approaches to influencer marketing.

Competencies

• Exceptional verbal and written communication skills
• Experience in writing and editing
• Strong interpersonal skills and emotional intelligence
• Enjoys working with people, networking and influencing
• Ability to handle client-facing meetings with ease (essential skill)
• A positive attitude, creativity and confidence to approach stakeholders, internal and external to achieve objectives
• Focused on delivering results and meeting customer expectations
• Effective project management and outstanding time management skills
• A passion for working with social influencers and using digital platforms to create brand awareness
• An understanding of the South African online communities
• The ability to work independently in fast-paced, deadline-driven environments
• The ability to handle multiple campaigns simultaneously
• Excellent personal organisation skills and superb attention to detail

Education and Experience

• Honours degree in Media, Corporate Communications, PR, Business Studies or similar
• 2-5 years of media/stakeholder relations experience in corporate communications, PR, digital, marketing or similar in a financial services, management consulting, journalism or similar space. Agency or consultancy experience advantageous.
• Proven track record and journalist/producer network in respect of media relations
•  High level of computer literacy, including the ability to research online and learn how to use new online tools
• Proficiency in all Microsoft Office applications
• Familiarity with current and emerging digital media platforms such as Google, Facebook, Twitter, LinkedIn, YouTube, Instagram, TikTok, etc.
• Exceptional writing and editing skills.
• Highly collaborative style and experience developing and/or implementing communications strategies
• Ability to thrive in a fast-paced environment
• Ability to think critically with sound decision making skills
• Relationship builder with ability to adapt to shifting priorities
• Self-starter, with the agility and willingness to work on both administrative duties and engage with senior (EXCO) stakeholders