Retail Assistant at Kempston Recruitment

• Our client is looking for a Retail Assistant who will be responsible for delivering excellent customer service, processing print orders, and operating digital printing and finishing equipment. The role involves assisting customers with their printing needs, preparing materials for production, and ensuring high-quality output within required timelines.

EXPERIENCE AND SKILL REQUIREMENTS:

• Previous experience in a print shop, retail environment, or graphic design role (advantageous)
• Basic computer literacy and ability to learn printing software and systems
• Strong attention to detail and ability to follow instructions accurately
• Good communication and customer service skills
• Ability to stand for extended periods and lift heavy paper stock when required

DUTIES AND RESPONSIBILITIES:
The successful candidate would be required, but not limited to: 

• Greet customers, take print orders, provide quotations, and process POS transactions
• Operate printers, copiers, scanners, and finishing equipment (binding, laminating, cutting)
• Prepare and review customer files for print quality and accuracy before production
• Complete finishing tasks such as trimming, folding, binding, laminating, and packaging
• Maintain stock levels (paper, toner, materials) and assist with basic machine maintenance and troubleshooting