Retail Sales Advisor at Pollock & Associates

Minimum Requirements:

• Previous experience in retail, preferably in luxury or premium brands
• Excellent communication skills with a strong command of English
• Tech-savvy and familiar with point-of-sale systems
• Able to lift items to 15kg and stand for extended periods
• Target-driven with a flexible, team-oriented mindset
• Impeccable grooming and adherence to luxury retail etiquette

Key Responsibilities:

• Deliver exceptional customer service with confidence, professionalism, and warmth.
• Drive sales through in-depth product knowledge and upselling
• Demonstrate strong brand awareness and sensibility in every customer interaction
• Support store operations including stock management, merchandising, and visual standards
• Maintain high housekeeping and personal presentation standards
• Handle transactions, enquiries, and complaints in line with company procedures