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  • Posted: Nov 12, 2025
    Deadline: Not specified
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  • LulaBet is an upcoming sports and digital entertainment platform company based in Cape Town. Our focus is to deliver a world class betting experience by providing professional and friendly service, delivered on a state-of-the-art platform. Our goal is to put the customer first, by combining customer insight and technology we strive to give sports fans ...
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    Retention Specialist

    Job Description

    • Our Retention Specialist plays a vital role in the marketing department. You will be responsible for scheduling and executing our direct marketing campaigns, including targeted email and SMS advertising, digital engagement content, promotions, and mobile-app messaging. You will also assist with managing content and its placement. 

    Here is what you will be doing:

    • Assist with driving the direct marketing strategy across SMS, email, and other digital marketing platforms 
    • Set up, test, execute, and report on marketing campaigns and promotions across various platforms.
    • Configure and distribute landing pages
    • Brief in designers and copywriters timeously and review their work
    • Manage timelines and schedules for external communications  
    • Research, evaluate, segment, and pull list selections for targeted and mass mailings from the gaming system
    • Conduct competitor analysis of direct marketing campaigns 
    • Update content on client facing websites via back-office tools
    • Configuration and testing of promotions and campaigns
    • Managing the ongoing relationship with our existing advertising partners.
    • Monitor and analyse the performance of affiliates and campaigns, offering guidance and strategies to maximize revenue and performance.
    • Serve as the main point of contact for affiliates, providing them with promotional materials, updates, and support.
    • Track and report on affiliate performance
    • Manage affiliate commission structures, bonuses, and incentives

    Qualifications

    • Matric / Grade 12 
    • Prior experience in iGaming/casino industry
    • 3+ years in a technical marketing position 
    • Excellent communication and writing skills 
    • Great organizational skills  
    • Proven track record of success working both independently and within teams 
    • Advanced MS Office skills
    • Experience with bulk mailing programs (Everlytics, Sendgrid, Mailchimp, etc) 
    • Basic HTML skills 

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to LulaBet on jobs.smartrecruiters.com to apply

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