Finally a car insurance company that is on your side! At King Price Insurance you get the same comprehensive insurance cover as everywhere else...just at a super cheap price. And it comes with royal service too. Yes, King Price is set to disrupt the insurance industry in a big way. The reason why we're doing it is a no-brainer really. We got as disgruntled a...
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Communicating with clients and managing relationships in order to increase loyalty and retain their business.
Responsibilities:
Handling difficult client calls
Retaining clients as part of the King Price royal family
Dealing with client queries and complaints in a competent, efficient and professional way, and in accordance with the company’s quality and performance standards
All dealings with clients must be in alignment with the company culture and values
Requirements:
Matric or matric equivalent (essential)
Previous retentions experience (beneficial)
Skills and Attributes:
Sales and client service oriented
Attention to detail and quality oriented
Deadline and results oriented
Ability to take initiative
Enthusiastic and passionate about the job and the company
Organised, punctual and excellent time management skills
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