Retirement Fund Administration Lead at RecruitMyMom

Job Description

• A specialist retirement fund administration business is seeking a Retirement Fund Administration Lead to join their small team. The organisation operates within a regulated environment, delivering retirement fund administration services, working closely with brokers and investment houses.
• The Retirement Fund Administration Manager will take full responsibility for the end-to-end administration of retirement fund processes, including contributions schedule processing, withdrawals, and claims. This role requires a highly detail-oriented and financially astute professional who can manage reconciliations, reporting, and stakeholder engagement, while leading a small administration team and working closely with the CEO.
• This is an in-office based role, offering a degree of flexibility in working hours. The company is also open to considering reduced working hours, with a corresponding adjustment in salary.

Key Responsibilities                

• Oversee the accurate processing and reconciliation of monthly contributions, schedules and investment instructions
• Manage and process withdrawals, retirements, death claims, disinvestments and payments
• Ensure all transactions comply with statutory, regulatory and fund rules (including Pension Funds Act, sector and joint conduct standards)
• Liaise with brokers, participating employers, and investment houses
• Manage and reconcile fund accounts, ensuring accuracy and completeness
• Prepare and present detailed financial and operational reports to the CEO and to the Principal Officer where required
• Monitor late or non-payment of contributions and apply regulatory processes
• Lead and mentor a small administration team, ensuring high performance, accountability and compliance
• Maintain strong internal controls, accuracy, and data integrity across all processes

Requirements

• Minimum 3 years’ experience in retirement fund / employee benefits administration
• Strong financial acumen and high level of numerical accuracy
• Advanced Excel and administration systems experience
• Previous team leadership experience
• Proven experience in contributions processing, claims, and fund reconciliations
• Understanding of Pension Funds Act and regulations (advantageous)
• Experience working with brokers, investment houses, and participating employers

Key Competencies

• Strong integrity and accountability
• High attention to detail and accuracy
• Analytical and numbers-driven mindset
• Team player