Risk Manager at Discovery Limited

Key purpose of the Dental Risk Manager role 

• Members of the Health Professional Unit (HPU), Value Based Care (VBC) team are responsible for health Professional risk management. The unit plays a key role in defining and implementing benefit changes and innovations by developing, implementing, and monitoring initiatives that achieve the best possible clinical outcomes with the highest levels of cost efficiency to meet Strategic Risk Management and, Discovery health Objectives.
• The Dental Risk Manager in the HPU unit is responsible for identifying, assessing, and mitigating clinical, operational, and regulatory risks related to dental services. The role ensures compliance with healthcare legislation, professional standards, and internal policies to protect patients, clinicians, and the organisation. The Risk Manager leads incident management, root cause analyses, and corrective action plans following adverse events or complaints. They work closely with dental teams, quality, and governance structures to promote a culture of patient safety and continuous improvement. The role also provides risk reporting, training, and expert advice to support safe, high‑quality dental care delivery.

Essential work experience and knowledge required 

• At least 5 years of Health Funding or Corporate Health Care experience
• At least 5 years of Product Modelling and Design experience
• At least 5 years’ experience leading successful implementation of business initiatives or strategy
• 3 to 5 years’ experience in the health care industry
• 3 to 4 years clinical training experience
• Skilled working with Microsoft Office: Excel, Word, PowerPoint
• Understanding of underlying care delivery process
• Consulting acumen
• Knowledge of Discovery Health products and coding
• Strong analytical acumen to be able to develop, guide implementation and track value-based care initiatives and the ability to work collaboratively with analytical teams – advantageous

Education

• Medical degree or a degree in Analytics

Skills required

• Structured thinking and problem solving
• Organized and time management
• Collaborative team member
• Confidence in doctor and society engagement with the support of the HP engagement team
• Flexibility in handling multiple projects simultaneously
• Taking initiative and working under own direction; self-starter
• Upholding ethics and values; demonstrates integrity
• Analytical and financial modelling