Robotics Process Automation (RPA) Technical Lead at Datacentrix

Managed Talent Solutions, a division within Datacentrix is looking for a Robotics Process Automation Technical Lead. This is a permanent role based in Pretoria. The candidate must be in possession of a Degree (NQF Level 7) or higher plus a minimum of 8 years IT experience of which 5 years’ should be in the development and implementation of Intelligent Automation solutions and experience in working with Blue Prism, UiPath, Automation Anywhere. Governance, Development and Testing experience are a must have. The candidate must have experience in implementing RPA solutions and problem management knowledge (troubleshooting)

Qualification and Experience:

• Minimum qualification of a degree or equivalent qualification (NQF 7)
• Blue Prism certification is advantageous
• Optical Character Recognition (OCR) experience is advantageous
• Minimum 8 years IT experience of which 5 years’ should be in the development and implementation of IA solutions and experience in working with the below RPA tool: Blue Prism, UiPath, Automation Anywhere

Responsibilities:
Strategic Function: 

• Contributes to the strategy, vision and governance for the IA capability.
• Provide strategic support to business in identifying technical solutions and opportunities that will enable and drive business strategy.
• Take the strategic lead in all IA infrastructure configuration.
• Support the implementation of the centre Balance Score Card (BSC) project and initiatives.

Project Management:

• Design and architect scalable and efficient RPA solutions.
• Facilitate and lead intelligent automation re-engineering and design sessions.
• Identify opportunities in existing customer business processes to architect and design RPA frameworks/technology.
• Facilitate integration between the business and technology to create solutions for customers.
• Keep abreast with the latest trends and advancements in RPA technologies and identify opportunities for innovation.
• Benchmarking and keeping abreast of latest technologies and advancement to identify opportunities for innovation in the audit environment.
• Contribute to the planning, development, and maintenance of IA solutions in the company operations.
• Manage the implementation of the automations into the various IA environments.
• Participate in design authority to review automation designs ensuring governance and alignment to the company design principles and policies.
• Document and maintain a repository of official architecture design policies and decisions across the Intelligent Automation (IA) program.
• Support the maintenance of IA design principles and standards.
• Guide, mentor and coach team members as required, assisting in the team’s skills development during automation development projects.
• Determine appropriate and cost-effective architecture and infrastructure for IA.
• Identify new technical integration solutions and accurately analyse and estimate new architectures and assess feasibility.
• Identify and communicate the technical infrastructure requirements as required.
• Create and maintain architectural documentation.
• Support existing Blue Prism architecture and implementing change requirements as part of a structured change control process.
• Drive the resolution of infrastructure issues impacting the Blue Prism platform. Providing timely responses and solutions as required.
• Communicate with IA vendors on architecture related issues, suggesting improvements and participating with other users in the Blue Prism community.
• Ensure IT governance standards and requirements are met. 
• Ensure uptime of the Blue Prism infrastructure including application server, database server, and runtime resources. 
• Manage system upgrades, access control, and automation deployment across IA environments.

Stakeholder Management:

• Establish, build and maintain collaborative working relationships with relevant internal stakeholders.
• Build and maintain positive and value-adding relationships with relevant external stakeholders.
• Scan the environment to ensure a clear understanding of stakeholder needs.
• Proactively interact with stakeholders to determine their needs and deliver on them accordingly.
• Provide strategic support and guidance to internal stakeholders on strategic matters in order to ensure alignment.
• Engage with both internal and external stakeholders to identify and evaluate performance barriers in order to continuously improve on the service delivery.
• Work in collaboration with colleagues in the IA CoE to ensure timeous delivery of the work.
• Establish and maintain relations with recognised professional bodies within own professional sphere.
• Manage service level agreements (SLAs).

People Management:

• Manage own and team performance to drive productivity.
• Motivate, coach and mentor staff to ensure maximum productivity and development of the staff to their full potential.
• Participate and / or take lead in the business unit transformation and culture plans.
• Participate and / or take lead in the business unit transformation and culture plans.
• Provide support to the management team with regard to centre management and other people related tasks

Financial and Operational Management:

• Contribute to the compilation of centre budget, and manage project expenditure related to functional area.
• Ensure compliance to the company policies and procedures.
• Ensure compliance with internal processes and procedures.
• Manage supply chain processes within scope of work.

Other Responsibilities:

• Perform and/or manage other projects, tasks and assignments not stipulated on the Job description as and when required