Room Attendant at South African National Parks (SANParks)

Room Attendant

• A Vacancy currently exists for 1x Permanent Room Attendant in Mountain Zebra National Park.

Requirements

• Grade 12/NCV level 4.
• 1 – 2 year’s work experience in public cleaning/ tourism environment.
• Customer service.
• SANParks Tourism Standard Procedures.
• Health and Safety Awareness.

Skills:

• Interpersonal skills.
• Cleaning of public spaces.
• Time Management.
• Communication skills.
• Planning and organizing skills.

Responsibilities

• Cleaning in and around chalets (changing bed linen, sweeping and mopping floors or vacuuming, polish furniture, empty trash containers.
• Cleaning public areas.
• Reporting abnormalities to the supervisor.
• Control inventory items and ensure that the appropriate amounts of inventory items are present in chalets.
• Report maintenance defaults into maintenance register.
• Help in laundry when necessary.
• Delivers high-quality services; is committed to continuous improvement.
• Manage Customer expectations.
• Address customer needs.
• Evaluate Customer service.
• Responds to and anticipates client needs in a timely, professional, helpful and courteous manner, using effective interpersonal skills.
• Strives to consistently meet service standards.
• Effectively plans, schedules, prioritizes and controls activities.
• Organizes and prioritizes tasks so they can be performed within the specified time and achieve the most efficient use of time.
• Prioritize work.
• Manages own time effectively.

Please Note

• Candidate will be required to reside outside the park and official accommodation will not be made available to the successful candidate.
• Appointment will be in accordance with EE plan targets.
• SANParks is an equal opportunity employer and reserves the right not to make an appointment.

How To Apply

• Interested candidates who meet the above requirements should forward their applications accompanied by the required documentation listed below to the following:
• Documents Required
• Interested persons who meet the above stated requirement should apply using the Link or QR code below and send their CV and supporting documents to: [email protected]
• Link: https://forms.office.com/r/ZbnLKuF0pG

Closing Date

• 02 September 2026