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  • Posted: Jun 3, 2025
    Deadline: Jun 17, 2025
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  • &Beyond is one of the world’s leading luxury experiential travel companies, designing personalised high-end tours in 15 countries in Africa, five in Asia and four in South America. The company also owns and operates 29 extraordinary safari lodges and camps, as well as set-departure expeditions, throughout Africa; which positively impact more than 9 mil...
    Read more about this company

     

    Safari Host - Phinda Mountain Lodge (Zn_SafariHost_Mnt)

    OUTPUTS

    • Prepare welcome and departure notes for guests
    • Check guests in during the day and manage dietaries, children, or any other special requests
    • Implement and follow the BOPs
    • Host guests during the day - meet them back from drive and assist with any request they have
    • Ensure that all products that come into contact with the guest are consistently of the correct standard
    • Check set ups for breakfast, lunch and dinner
    • Make sure the main area is always tidy and styled to the BOPs
    • Host guests at mealtimes and check smooth running of service from the kitchen and waiters
    • Work closely with waiters and HODs to maintain a high service standard
    • Assist in any other departments as and when required
    • Host children’s activities at the lodge
    • Provide superior service and quality to guests
    • Must enjoy working with children and be creative when planning fun children’s activities

    SKILLS REQUIRED

    • Communication skills - with guests and fellow staff members
    • Standard of your work must exceed the standard of the lodge
    • Good organisational ability
    • Lateral thinking ability
    • Initiative
    • Must adhere to World Class Hospitality and Service Standards
    • Professional, courteous, hospitable to guests
    • Must be able to cope under pressure to meet guests needs
    • Must be able to lead people and correct things when needed
    • Honest, have good integrity, proactive and driven person who has career ambitions

    KNOWLEDGE REQUIRED:

    • Hospitality
    • Environment
    • The surrounding communities
    • The country
    • Company Knowledge (&BEYOND as well as Wild Impact)
    • Valid unendorsed SA driver’s license essential.

    PREVIOUS WORK EXPERIENCE REQUIRED:

    • Experience in the service industry especially in dealing with guests and staff
    • Previous camp manger/ safari host experience an advantage
    • Previous experience in working with kids an advantage

    This is a permanent live-in position, based at Phinda Mountain Lodge

    Deadline: 10th June,2025

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to andBeyond on applybe.com to apply

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