Sales Administrator - Alberton at AkzoNobel

Key Accountabilities

• General assistance of all Administration and Paperwork from Regional Sales Managers and Reps
• E-mail, typing of letters, faxing, copying, filing
• Facilitation of customer order
• Assist with CCF’s, GRN’s and PP16’s by generating collating and following up
• Maintain internal documentation and take care of filing related to the sales process
• Provide a high customer service level by building / maintaining customer relationships internally
• Tracking of Sales information/figures - Collate & prepare information for reports
• Performing various tasks on SAP/BI , LWR, CRM systems to provide sales support
• Attend & re-direct all incoming calls, both internal and external 
• Distribution of all promotional letters - POPIA compliance
• SRM – purchases updates
• Manage distribution of POS material and brochures to Sales team and customers 
• Handle and report BBS, SHE and HSE issues
• Correspondence to customers on specific promotions, issues etc.
• Tracking and managing administrative records related to Project Warranty’s
• Courier and parcel tracking for sales team
• Appointments co-ordinator for sales and technical teams.
• Lead monitoring for dissemination to sales team.

Experience

• Matric with a Diploma in Office Administration supported by 2-3 years relevant work experience ideally gained in a Multi-National Company
• Candidate should be proficient in the use of the various MS Office packages
• Minimum 2 years relevant administrative experience will be beneficial
• Knowledge of SAP is added advantage
• A comprehensive understanding of Frontline Reception role is essential
• Able to communicate in English & Afrikaans languages
• Previous customer service experience will be beneficial
• Previous CRM experience will be beneficial