Sales Administrator at Unique Personnel

Job Description    
JOB REQUIREMENTS
Minimum Qualifications:

• Grade 12 Certificate
• Relevant Tertiary Certificate

Minimum Experience:

• 3 years related experience in an engineering environment (preferably)

Key Tasks:

• Prepare quotations on BAAN as per the SOP (QTC 100 sales quotations)
• Submit quotations to customers for spares required
• Assist with spares forecasting
• Acknowledge and sign off the purchase order proposals on a daily basis
• Load customer orders on BAAN as per the SOP (QTC 100 sales order entry)
• Generate documentation for delivery of goods to customers
• Plan and check goods being loaded for dispatch to customers
• Resolve GIT issues
• Expediting of customer orders and back orders
• Debtors collection and Creditors payments when required
• Manage the interface between the sales and service team, branch and the customer to ensure all orders are
• effectively processed
• Liaise with customers with regards to their service and spares enquiries
• Provide real time feedback to sales and branch managers regarding status of customer queries, orders
• Utilise company admin systems to effectively capture and process customer orders and queries
• Acknowledge and sign off the purchase order proposals on a daily basis
• Resolve supplier and customer queries
• Effectively work with all departments (Supply Chain, Finance, Manufacturing, Sales, Branches and Marketing)
• to ensure all customers queries, quotations and orders are effectively and efficiently processed and managed
• Apply LEAN principles to operations
• Provide a backup to sales administrative team to effectively distribute workload
• General office admin duties
• Adhere to SHE and housekeeping requirements
• Adhere to Duty of Care Policy at all times

Minimum Skills / Abilities:

• Computer Literate – MS Office Suite, ERP Software
• Good oral and written business communication at all levels
• Ability to identify and resolve problems in a timely manner
• Ability to manage difficult customers and honour customer commitments
• Ability to plan and prioritise work activities
• Demonstrates accuracy and thoroughness