Sales Agent: MiWayLife (Parktown, Johannesburg) at Sanlam Group

What will you do?

• • Sell life insurance telephonically 
• • Achieve sales targets 
• • Adhere to Quality and Compliance processes to minimize business risk 
• • Maintain optimal operational efficiencies based on productivity measures 
• • Adapt and change to fit in with changing business operational requirements 
• • Sales objection handling 
• • Build and maintain good client relationships 
• • Keep abreast of developments and trends in the Industry – self learning 
• • Ensure commitment to the FAIS Fit & Proper qualification requirements 

What will make you successful in this role?
Qualification & experience :

• Grade 12 qualification 
• At least 2 years’ experience within a Sales Outbound Call Centre (with targets attached to the sales) 
• Financial services experience (advantageous) 
• RE Exam - advantageous
• 30 FAIS Credits – Advantageous 

Knowledge and skills :

• Good understanding of Financial Services Industry related legislation and regulation 
• Understanding of sales processes and servicing industry 
• Outbound Sales experience is required 
• Fluency in English and one other South African official language 
• A clear criminal and credit record 
• Commitment to the FAIS Act and meeting Fit & Proper qualification requirements 
• Willingness to work overtime in order to achieve targets. 
• Being fully computer literate. 

Personal qualities :

• Interpersonal 
• Planning and organizing 
• Building and maintaining relationships 
• Treating Customers Fairly 
• Initiative 
• Results Driven/Achievement orientated 
• Continuous learning 
• Tenacity 
• Objection handling skills 
• Team orientated 
• Ability to receive and implement feedback 

Qualification and Experience

• Grade 12 with 3 to 4 years related experience.
• Knowledge and Skills
• Undertake Outbound Tele-Sales
• Service inbound client queries, requests
• Administration and processing
• Quality, compliance and accreditation

Personal Attributes

• Communicates effectively - Contributing independently
• Situational adaptability - Contributing independently
• Action orientated - Contributing independently
• Persuades - Contributing independently