Sales Assistant at Momentum Metropolitan Holdings Limited

Role Purpose    

• To assist with providing an efficient and effective service to clients by giving support to the consulting team.

Requirements    

Experience and Qualifications

• 3 years’ administration experience within employee benefits environment
• Knowledge of basic excel, word and reports
• Planning and organizing

Duties & Responsibilities    

• Build and maintain effective relationships with internal and external clients.
• Assist with first line queries ensuring that they are resolved or escalated timeously.
• Maintain a network of relationships with internal clients ensuring effective delivery service to consultants.
• Maintain a consistent delivery service to consultants that will result in client retention and satisfaction.
• Assist with action items from client meetings ensuring the timelines as agreed on are clearly stated.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
• Give input in the development of initiatives to improve or enhance client experience
• Make recommendations to improve client service and fair treatment of clients and their employees within area of responsibility.
• Identify solutions to enhance operational efficiency.
• Positively influence and participate in charge initiatives.
• Continuously develop own expertise in terms of professional, industry and legislation knowledge
• Contribute to continuous innovation through the development, sharing and implementation of new ideas.
• Take ownership for driving career development.

Competencies    

• Client Commitment.
• Drive for results.
• Collaboration.
• Self-awareness and insight.
• Diversity and inclusiveness.

Closing Date    

• 2026/04/16