Sales Consultant- VAPS at Telesure Investment Holdings (TIH)

Job Specification

• Effectively manage contacts from start to finish with customers, regardless of the data distribution channel.
• Contribute to the achievement of organisational objectives through understanding and delivering the

required individual targets (e.g. achieving talk time targets, sales targets etc.).

• Deliver efficient customer service levels through effective call management.
• Achieve operational requirements and service delivery through effective time and attendance management.
• Connect, develop rapport, form relationships and ensure positive customer experiences at all times.
• Understand the customers’ unique profile, identifying a relevant course of action based on customer needs

and undertake an appropriate course of action ensuring customer satisfaction.

• Responsible for individual actions and the delivery of high quality standards.
• Deliver the Telesure Service Way through personal effort and through others.
• Deliver on Treating Customers Fairly principles in alignment with regulatory requirements

Essential

Requirements

• Matric / Grade 12/ SAQA Accredited Equivalent*
• At least 1- 2 years sales experience, preferably in the short term or long term insurance industry

Desirable

• The appropriate FAIS accreditation and RE
• A relevant 3 year Business related degree / diploma

Closing Date: 17th, May 2022