Sales Consultant at West Coast Personnel

• This person will be responsible for managing the full sales function, including internal counter sales, customer relationship management, quoting and order processing, and supporting the external sales team.
• The role requires a proactive, sales-driven individual who can build strong client relationships while providing excellent technical advice and customer service within the marine industry.

Responsibilities:

• Present, promote and sell products and services to existing and prospective customers.
• Maintain positive business relationships to ensure future sales opportunities.
• Identify and pursue new business opportunities through cold calling and lead generation.
• Analyse customer needs and provide suitable solutions to maximize revenue growth and customer satisfaction.
• Achieve agreed sales targets within set timeframes.
• Analyse market potential and identify opportunities for new products and services.
• Establish reliable dealer networks nationwide.
• Establish, develop and maintain strong customer relationships.
• Handle and resolve customer queries and complaints efficiently.
• Provide aftersales support and follow-up service to customers.
• Provide technical product advice and support when required.
• Manage full internal sales function including:
• Quotes
• Order processing
• Invoice preparation
• Answer incoming sales calls and assist customers with product enquiries.
• Maintain accurate records of sales activities and customer interactions.
• Coordinate sales efforts with team members and other departments.
• Support the Sales Manager with sales activities when required.
• Assist warehouse operations when necessary.
• Visit appointed customers as requested by the Branch Manager.
• Stay up to date with product developments, best practices, and promotional trends.

Minimum Requirements

• Matric
• Valid driver’s licence
• Minimum 3 years in similar position
• Minimum 3 years in marine industry.
• Sales-driven personality with strong customer service skills
• Ability to build and maintain professional client relationships
• Strong communication and interpersonal skills
• Ability to work both independently and within a team

Working Environment

• Office and counter sales role
• Interaction with marine industry clients and dealers
• Opportunity to work with internationally recognised marine products