First National Bank (FNB) South Africa offers dynamic career paths, structured graduate development programs, and continuous on-the-job learning across banking, data science, IT, and client advisory roles
To enable the sales process through administrative support
Achievement of net profit growth for business
Manage costs / expenses within approved budget to achieve cost efficiencies
Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
Manage existing clients and grow portfolio through making contact and generating leads
Manage the growth of active customer Account Base to increase client base
Provide sales support efficiencies and services in order to ensure retention of clients
Contact prospective clients and sell appropriate banking products in order to achieve Team sales targets.
Ensure all communications with clients are professional, resulting in compliments
Ensure client investigation deadlines are met and consultant keeps the client continually in the loop.
Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
Comply with governance in terms of legislative and audit requirements
Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team
Provide accurate and reliable sales statistics obtained from the Sales members and compile Sales reports and dashboards
Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
Manage own development to increase own competencies
Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies
Ensure appropriate skilling and adequate capacity of frontline team members for the adherence to service standards
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