Sales Executive M/F - Cape Town at CFAO

Job Description:

Minimum Requirements:

To qualify for consideration, the following requirements are essential:

• Grade 12 qualification/equivalent.
• Further education in sales or business is a plus.
• A minimum of 2 years' sales experience in the motor industry.
• Computer literacy skills.
• Clean criminal record.
• Valid and unendorsed SA Code 8 driver's license.
• Previous experience in automotive sales or a strong passion for automobiles.
• Excellent communication and interpersonal skills.
• Proven track record of meeting or exceeding sales targets.
• Self-motivated, driven, and results-oriented mindset.
• Ability to thrive in a fast-paced, customer-focused environment.

Profile Request:

KEY RESPONSIBILITIES:

• Develop a deep understanding of our vehicle models and features to effectively assist customers in finding their dream car.
• Engage with potential buyers, providing exceptional customer service throughout the sales process.
• Conduct test drives and highlight the unique benefits of our vehicles to showcase their value.
• Collaborate with the sales team to meet and surpass monthly sales goals.
• Stay up-to-date with industry trends and maintain a strong knowledge of competitor offerings.
• Build and nurture long-lasting relationships with clients to encourage repeat business and referrals.

Practical knowledge of:

• The Sales cycle.
• The retail motor industry.
• All related products/additional items/brand.

Proficient experience in:

• Deadline-driven and the ability to work under pressure.
• Customer relationship-building skills.
• Effective negotiation and persuasive influence.
• Honest, ability to work unsupervised and a disciplined work ethic.

Job Specification :

The successful candidate will be responsible for the following:

Sales Responsibility:

• Attend to walk-in customers and telephonic/email queries promptly and efficiently.
• Invite all customers to make use of the demonstration drive.
• Maintain a high level of customer prospecting and actively engage in business development initiatives.
• Establish a daily call scheduling system to follow up on prospective customer leads.
• Follow up on existing customers according to the company schedule and
• develop a “Spotters” network.
• Ensure vehicle unit sales and vehicle accessory sales are aligned with the dealership and/or franchise requirement.
• Ensure vehicle gross profit percentage is aligned with the dealership and/or franchise requirement.

Customer Care:

• Ensure to introduce customers to all accessories and additional services, eg, warranty/service/insurance
• Ensure the correct handover procedure is followed once the vehicle is prepared and delivered as per standard requirement.
• Ensure that satisfactory CE levels are achieved as per manufacturing targets.

Administration:

• Keep updated and comply with all applicable Group/Dealer/OEM prescribed policies and procedures.
• Complete all documentation in full according to company procedures.
• Maintain accurate records of all transactions and collect all monies due to the company upon delivery of the vehicle.
• Ensure demonstrator/company car is kept in showroom condition.

Product/Industry Knowledge:

• Attend all sales meetings, product/business updates and training courses as required by management.
• Keep updated with new motor industry trends with self-study of relevant reading material.
• Any ad hoc admin/other responsibilities as and when required, as per management discretion.