Sales Operations Manager at CFW Fans

The successful candidate will be responsible for the following tasks:

• Lead and optimize sales processes, tools, and systems
• Analyse sales performance metrics and generate actionable insights for leadership.
• Identify and lead key projects to improve sales productivity and efficiency.
• Lead strategic planning and drive key initiatives
• Maintain and oversee the customer database while ensuring timely and effective customer engagement
• Partner with other key role players to ensure alignment on lead flow, customer data, and revenue reporting.
• Drive adoption of best sales practices
• Establish sales targets and support the team in achieving them
• Facilitate ongoing sales meetings to discuss objectives, gather input, and deliver direction
• Oversee the marketing resource library, ensuring materials are up-to-date and easily accessible to sales

Qualifications and Experience Required:

• A tertiary qualification is considered an advantage
• Proven experience in sales or customer-facing roles.
• Bilingual in English and Afrikaans
• Experience in engineering field either HVAC / ventilation / fans or applications is advantageous