Sales Operations Supervisor at Premier FMCG (Pty) Ltd

Job Description    
We are committed to creating a vibrant working environment where all employees are passionate and excited about their contribution. Our on-going aim is to be recognized as a leading FMCG employer and to create a working environment where people feel free to share ideas and goals.
A career opportunity has arisen in the Admin Department- Premier Bakeries Depot- Rustenburg. This position is responsible for:

•  Ensuring that Drivers and Vehicles are allocated correctly to enable daily route monitoring, driver debriefing and reporting on the planned vs. actual route adherence.
•  Daily Route Management of bakery delivery vehicles.
•  Analyse & report on operational and customer service trends.
•  Ensuring all systems supporting DRM are functional, e.g. (Vigil & Mix Telematics)
•  Responsible for DRM System reporting to management of daily, weekly and monthly KPI’s hit rates, departure times, excess kilometres, unplanned routes and kilometres.
•  Controlling driver shortages
•  Controlling outstanding crates
•  Overall management of drivers and sales assistants

Qualification Requirements    

•  Matric or equivalent
•  Computer Literate.
•  Geographic Information Systems.
•  Advanced Excel user.

Experience Requirements    

•  Min 3 years Sales Supervisory experience, with a strong emphasis on Customer Service Execution in an FMCG environment.
•  Route Planning systems, an advantage.
•  Working knowledge of Geospatial data (Spatial Data).
•  Routing and Distribution Optimization.
•  Working knowledge of vehicle telematics technology & software.
•  People management – experience with working with people at all levels of the organization.

Key Outputs    

•  High level of understanding of the FMCG industry
•  Good relationship and communication skills
•  Good administrative skills
•  Ability to work under pressure and meet deadlines
•  Be prepared to work additional hours
•  Analytical and innovative mindset
•  Attention to details
•  Basic IR skills
•  Well-developed capability on Outlook, PowerPoint, Word and Excel

Attributes:

•  Positive, action orientated attitude.
•  Creative and innovative thinking.
•  Ability to work flexibly and proactively to achieve results.
•  Ability to think and work independently

Other Requirements:

•  Pressurized environment. (Accuracy and time pressures)
•  Code 10 Driver’s licence with PrDP, (advantageous)
•  Own transport (advantageous)
•  24/7 operation might be required to work weekends and Public Holiday’s.