Motus Aftermarket Parts (MAP) trades in the replacement automotive parts industry, marketing and distributing quality automotive parts or components, DIY, DIFM (do-it-for-me) and leisure travel products. It distributes all leading OE (Original Equipment) brands as genuine replacement parts and offers the customer the option of guaranteed, quality brands. MAP...
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Acts as the first point of contact with the customer, portraying professionalism and confidence that delivers the ultimate in customer service
Achieve the sales target set by the Sales/Branch/Retail Manager
Manage counter sales and ensure that optimal customer potential is achieved.
Plan, forecast and report on sales potentials by customer.
Report all competitor pricing and activities.
Report all customer information regarding delivery, telesales, and account problems.
Achieve revenue targets and ensuring that new business is generated by growing customer base and increasing market share in the geographical area of responsibility.
Build and strengthen customer relationships.
Receive inbound customer sales inquiries
Cold calling when necessary
Provide quotations, product, and service information
Provide support and pricing details in response to inbound enquiries
Qualifications and Experience
Matric
Minimum of 2 years’ experience in a sales Spares/Motor/Engine environment- Essential
Skills and Personal Attributes
Extensive experience in an automotive sales environment dealing with customer needs.
Technical background- Desirable
Proven track record
In depth product knowledge
Some business acumens, understanding the costs and breakeven scenarios of customer service delivery
Should be able to carry out his/her responsibilities with little supervision
Thorough knowledge of the geographical area of responsibility.
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