Sales Represenative - Durban North at Winning Form Group

Minimum requirements:    

• 3-5 years Sales Experience (Print/Signage industry).
• A valid driver’s license.
• Understanding of the Print/Signage Industry.
• Cold Calling and Direct Marketing.

Responsibilities: 

Financial metrics

• Assist with forecasting / planning according to customer demands / events for Uniform and Promotional goods.
• Ensure that there is compliance with all policies and procedures and strict adherence to internal controls.
• Ensure daily, weekly and monthly reporting is done accurately and timeously on sales and customer margin.
• Negotiation of favorable customer terms - (payment, rebates, settlement discount, and volume discount).
• Negotiate favorable pricing with the customers, which may include settlement discounts and volume discounts as approved by management.
• Establishment of fixed pricing, variable pricing, settlement discount structures, volume discount structures in conjunction with the group’s Business Development Executive.
• Meet with Customers on a regular basis regarding sales of recurring products, new product offerings, cost reducing solutions, service feedback.
• Factor into account transport if delivery is included by working closely with Racing Distribution to ensure that we recover transport costs through use of a correct price.
• Strive to sell the products independent of delivery.
• Be clear in your communication with the customer and maintain your integrity whilst you are driven by sales targets.
• Generate all quotations from the system (Pastel or any similar software as utilized by the Company).
• No sales are to be processed until such time the quotation is signed and the customer’s credit application has been approved.
• Satisfactory meeting of customer requests by the agreed upon deadlines and specifics.
• Monitor customers in the region to ensure SLA’s are met and maintain a continuous focus customer service.
• Assist with costing and markup on sales.
• Ensure achievement of company’s strategic objectives, goal plans and targets.
• Ensure minimum sales targets are met monthly as set by Management.
• Perform cost-­benefit and needs analysis of existing/potential customers to meet their needs.
• Adequately balance the effort and cost in making the sale vs the margin that will be generated from the sale.

People

• Performance must be tracked by yourself and the onus is placed on you to set-up performance review meetings with your line manager.

Compliance, risk and quality

• 100% compliance with company policies and procedures.
• 100% compliance with health and safety regulations.
• 100% Compliance with relevant laws and regulations.
• Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can stand on its own when enquiries / investigations / audits take place.
• Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work / templates / workbooks / financial models - of which is substantiated by facts with no numbers in the formulas.
• Ensure the above (final version) and other documents are chronologically saved / backed up.
• Declare all gifts.
• Do not accept kickbacks. Instances to be reported immediately.
• Declare all conflicts of interest upfront.

Growth and new markets/products

• Customer relationship management.
• Constantly monitoring of market related pricing on products to ensure we are always competitive as well as looking at new products to attract new customers.
• Source new business and new products.
• Development of existing business and products.
• Ensure that measures are put in place and steps are taken to achieve short term, medium term, and long term goals.
• Assist with company projects or lead company projects.
• Creation of customer leads and meeting with customers to introduce the Company and the Service / Products offered.
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Forecast sales, develop “out of the box” sales strategies / models and evaluate their effectiveness.
• Reach potential customers through cold calling.
• Coordinate sales effort with team members and other departments.
• Keep abreast of best practices and promotional trends.
• Develop and make presentations of company products and services to current and potential clients.
• Carry out market research and surveys.